Smart Devices
Smart Lock
eKey
| eKey Function | Function Description | Operation Path |
|---|---|---|
| Standard eKey | eKey Type：Ekey validity periods are categorized as timed, permanent, or recurring. E-keys sent from the lock details are not assigned to tenants or staff members. The key list in the lock details manages all e-key types for this lock. | Path：[Home]→[Smart Lock]→[Select Lock]→[eKey]→[“+”Add] |
| Tenant eKey | Tenant eKey permissions are transmitted after room check-in, enabling automatic renewal upon lease extension, automatic deletion upon check-out, and time-based renewal/deactivation synchronized with bill payment deadlines. | Path 1：[Unit]→[Check-in]→[Send eKey] Path 2：[OCC]→[Access Rights]→[Send eKey] |
| Staff eKey | Staff eKey：Staff ekeys must be issued through the employee management list in mobile access management (supports batch authorization and deletion). All electronic keys are automatically deleted upon staff removal. | Path：[My]→[Staff Management]→[Select Staff]→[Mobile Access Management]→[“+”Add] |
Passcode
| Passcode Function | Function Description | Operation Path |
|---|---|---|
| Standard Passcode | Time-Limited Passcode：A time-sensitive access passcode that becomes valid only after being used once on the smart lock within 24 hours of issuance. One-time Passcode：A single-use door lock passcode that becomes invalid after unlocking or expiring within 6 hours. Permanent Passcode：Permanent Passcode: Once acquired, it must be activated on the door lock within 24 hours to become active. Custom Passcode：Custom Temp/Perm Passcode Reset Code：Use the Clear Code once on the smart lock to invalidate all previously used passcodes. CRCA recurring password valid for a specific time period. | Path：[Home]→[Smart Lock]→[Select Lock]→[Passcode]→[“+”Add] |
| Tenant Passcode | Tenant Temporary Passcode (TTP)：The tenant's temporary password is generated upon check-in and granted room access permissions. Upon check-out, the system will prompt for deletion, and the associated gateway will automatically delete the passcode after check-out. | Path 1：[Unit]→[Check-in]→[Retrieve Passcode] Path 2：[OCC]→[Access Rights]→[Retrieve Passcode] |
| Staff PWD | Staff PWD：The access passcode assigned to a specific staff in Staff Management and Access passcode Management modules. The staff can view this passcode in the Access passcode section on the App homepage. | Path：[My]→[Staff Management]→[Select Staff]→[Staff Passcode Management]→[“+”Add] |
IC Card
| IC Card Function | Function Description | Operation Path |
|---|---|---|
| Standard IC Card | Standard IC Card：Can be added via the mobile App or authorized to be added by tenants. For web end operations, cards can be remotely added through gateway/card issuer after check-in, or batch added for staff. Supports gateway remote del/modify. | App Regular Card：[Home]→[Smart Lock]→[Select Lock]→[IC Card]→[“+”Add] App Tenant Card：[Unit]→[Access Rights]→[Add IC Card] Issue Tenant Card via Web Portal：[Web Portal]→[Property]→[OCC]→[Access Rights]→[Card Issuance] Issue staff cards via Web portal：[Web Portal]→[Staff Management]→[Card Management] |
| Hotel Key Card | Hotel Key Card：Card Issuer only required for card writing, no gateway needed. After switching to hotel card issuance mode in Web Settings, cards can be issued to tenants after check-in in the room, and building/floor access cards and master cards can be issued to staff. Card issuance, renewal, return and loss reporting operations can only be performed via the Web-based card issuer. (After switching to hotel card issuance, App-side will no longer allow adding regular cards) | Issue Tenant Card via Web Portal：[Web Portal]→[Property]→[OCC]→[Access Rights]→[Card Issuance] Issue staff cards via Web portal：[Web Portal]→[Staff Management]→[Card Management] |
Fingerprint
| Fingerprint Auth | Function Description | Operation Path |
|---|---|---|
| Regular Fingerprint | Fingerprint access can only be added via the mobile app, allowing both time-limited and permanent validity periods. | App Standard Fingerprint：[Home]→[Smart Lock]→[Select Lock]→[Fingerprint]→[“+”Add] |
| Tenant Fingerprint | Tenants can add their fingerprint to the room's door access permissions after check-in, or remotely deploy fingerprints via the Web portal through the gateway and fingerprint scanner (requires a dedicated fingerprint sensor). | App-side Resident Fingerprint：[Unit]→[Access Rights]→[Add Fingerprint] Web Push Fingerprint：[Web Portal]→[Property]→[OCC]→[Access Rights]→[Fingerprint Upload] |
Facial Recognition
| Facial Recognition | Function Description | Operation Path |
|---|---|---|
| General Guest | Face data can only be enrolled through the mobile App, supporting both temporary and permanent validity periods. Depending on the facial recognition lock's capabilities, face data can be enrolled directly on the lock or remotely pushed via the gateway by selecting the face photo. | App Standard Face：[Home]→[Smart Lock]→[Select Lock]→[Facial Recognition]→[“+”Add] |
| Tenant Face | After check-in, add the tenant's face to the room access rights, or log in to the web portal to push facial data via the gateway by selecting the facial photo. | Tenant Face (App)：[Unit]→[Access Rights]→[Add Face] Push facial data from the web portal：[Web Portal]→[Property]→[OCC]→[Access Rights]→[Face Data Transmission] |
smart meter
| Bluetooth Meter Function | Function Description | Operation Path |
|---|---|---|
| Prepaid Mode | In Prepaid Mode, maintain a sufficient balance in the electricity meter. When the balance is "0", power is automatically disconnected. For employee usage, operate "Temporary Power". For tenant usage, pair the meter with the room via Bluetooth. After tenant check-in, recharge the electricity balance in the room. | Path：[Home]→[smart meter] |
| EM Mode | The metering mode only applies to electricity billing. When a paired gateway is connected, power is automatically cut off for arrears and restored after recharge. | Path：[Home]→[smart meter] |
Smart Water Meter
| Water Meter Function | Function Description | Operation Path |
|---|---|---|
| Prepaid Mode | Prepaid Mode requires recharging the water meter balance. When balance is "0", water is automatically cut off. For employee usage, operate "Temporary Water". For tenants, assign water meter to room; after check-in, recharge water balance in room. | Path：[Home]→[Smart Water Meter] |
| EM Mode | The metering mode only handles water fee metering and billing. When the gateway is connected, water supply is automatically cut off for arrears and restored after recharge. | Path：[Home]→[Smart Water Meter] |
Gateway
| Device Type | Function Description | Operation Path |
|---|---|---|
| Gateway | After adding the TTLock dedicated gateway to the TTRenting system, it automatically scans for locks and utility meters within approximately 10 meters of the gateway, enabling remote unlocking, deletion, modification, and door-opening permission issuance. It also automatically reads utility meter data for reporting and billing settlement, and issues water on/off commands for water meters, among other functions. | Add Gateway：[Home]→[Gateway]→[“+”Add] |
Elevator Access Control
| Device Type | Function Description | Operation Path |
|---|---|---|
| Elevator Access Control | After enabling "Hotel Card Issuance" on the web end, elevator control devices can be added. Post-check-in card issuance allows tenants to access designated floors or all floors upon elevator card swipe. | Add Lift Control：[Home]→[Elevator Access Control]→[“+”Add]（Selected Bldg/Floor must match the lock's Bldg/Floor.） |