Basic Features

Home-Mobile Unlock

Function	Function Description	Operation Path
Touch to Unlock	Simply tap the added lock to unlock it. When managing many locks, you don't need to locate the specific lock - just tap the keypad, and the door lock will auto-unlock.	[Home]→[Mobile Unlock]
Occupied: Door Unlocking Prohibited	In Apartment Management - Door Lock Settings, you can set that door locks for occupied rooms cannot be unlocked via smartphone.	[Apartment Settings]→[Lock Settings]→[Staff Mobile Access Settings]

Home-Access Passcode

Function	Function Description	Operation Path
Admin Unlock Passcode	After administrator login, the admin passcode displayed in the unlock passcode field is the lock's master passcode. Click the passcode to modify it. This passcode should not be provided to tenants. Admin passcode changes for the smart lock must be performed in proximity to the lock device.	Admin Login[Home]→[Access Passcode]
Staff Access Passcode	In staff management, a personal PIN can be assigned to each employee. Staffs can only view their assigned PIN but cannot delete or modify it.	Staff Login[Home]→[Access Passcode]

To-Do-Billing Management

Function	Function Description	Operation Path
Complete Bill	Adding accounting entries, collecting payments for pending receivables, and making payments for pending payables will all generate completed bills, which are used to calculate the apartment's total income and expenses.	Path 1：[Check-in Details]→[Complete Bill]→[Add Transaction] Path 2：[Home]→[Billing Management]→[Add Transaction]
Pending Bills	In Check-in and Check-in Details, you can add pending bills. You can set up notification reminders in Apartment Settings.	Path 1：[Check-in]→Enter Rent Information to Automatically Generate Pending Invoice Path 2：[Check-in Details]→[Pending Bills]→[Add Pending Bill] Path 3：[Home]→[Billing Management]→[Collect Payment]
Outstanding Bills	Pending bills can be added in the Owner Information section, the Pending Bills list under Bill Management will be sorted by Overdue status, Due Soon, and Payment Due Date, and reminders can be configured in the Apartment Settings	Path 1：[Unit]→[Room Details]→[Owner Info]→[Outstanding Bills]→[Add Unpaid Bill] Path 2：[Home]→[Billing Management]→[Payment]

To-Do-Expiring Soon

Function	Function Description	Operation Path
Expiring Soon	Navigate to the Property Module to auto-filter properties expiring soon. The expiration time frame can be set in Apartment Management.	Path：[Home]→[Expiring Soon]

To-Do-Vacant Unit Management

Function	Function Description	Operation Path
Vacant Unit Management	Navigate to the Property Module to automatically filter vacant properties and allow filtering vacant units within a specific time frame as needed.	Path：[Home]→[Vacant Unit Management]

To-Do-Low Battery Lock

Function	Function Description	Operation Path
Low Battery Lock	Navigate to the lock list and auto-filter low-battery locks. Please replace alkaline batteries promptly.	Path：[Home]→[Low Battery]

To-Do-Maintenance Request Management

Function	Function Description	Operation Path
Maintenance Request Management	Service requests initiated by maintenance staff via in-room devices or by tenants through the Tenant App.	Path：[Home]→[Maintenance Request Management]
Staff Maintenance Request	Staff can click on a room to submit a repair request.	Path：[Property]→[Sel. Room]→[Maintenance Request (MR)]
Tenant Maintenance Request	Tenants can log in to the Tenant App to submit a repair request.	Path：[Tenant App]→[Home]→[Maintenance Request (MR)]

To-Do-Utility Data

Function	Function Description	Operation Path
Anomalous Data	Monitor and log abnormal readings from water and electricity meters. Note that anomalies must be resolved promptly.	Path：[Home]→[Utility Data]
Utility Records	View monthly electricity and water bill records, filter by month or group, and export data tables via the web portal.	Path：[Home]→[Utility Data]

To-Do-Bluetooth meter reading

Function	Function Description	Operation Path
N-Day Overdue Meter Reading Reminder	Configure reminders for Bluetooth electricity and water meters when readings are overdue by N days. After setting the reminder days, the to-do list displays a numeric count.	Path：[Home]→[Bluetooth meter reading]
Bluetooth AMR	Click Bluetooth Auto Meter Reading to automatically scan for nearby water and electricity meters and upload the data to the server for billing.	Path：[Home]→[Bluetooth meter reading]→[Bluetooth AMR]

To-Do-Meter not read

Function	Function Description	Operation Path
Meter not read	Associate utility meters to the room. After tenant check-in, if the latest meter readings are not updated, the system will not deduct the tenant's utility fees. The system will display a reminder on the homepage dashboard for rooms with pending meter readings. Please perform meter readings promptly or contact the tenant to update readings via the Tenant App using Bluetooth.	Path：[Home]→[Meter not read]

My-Staff Management

Function	Function Description	Operation Path
Add Staff	Upon successful addition of a staff member, an SMS or email will be sent to the provided contact information, containing the account credentials (username and password).	Path：[My]→[Staff Management]→[+ Add Staff]
Staff Group	Groups can be configured for staff members to select the corresponding group. After logging in with the assigned account, staff can only view apartment information within the designated group.
Staff Role	Assign a Role to the staff. In apartment management, Role Permissions can be configured. Based on the Role Permissions guidelines, assign the corresponding Role to the staff.
Mobile Access Management	Bulk Authorization and Revocation of Staff Mobile eKeys	Path：[My]→[Staff Management]→[Select Staff]→[Mobile Access Management]
Access Passcode Management	Send and Delete Staff Access Passcode	Path：[My]→[Staff Management]→[Select Staff]→[Access Passcode Management]
Staff Access Management	Log in to the web portal to issue and delete staff access cards. In the apartment settings on the web portal, you can configure the apartment card issuance mode.	Path (Web Login)：[Staff Management]→[More]→[Card Management]